Radiant Chains operates under strict quality and handling standards for all laboratory research materials. Due to the nature of research-use products, all sales are considered final once orders are processed.

Order Eligibility

Returns or refunds may only be considered under the following conditions:

• Incorrect item received

• Damaged item received during transit

• Order not delivered within the expected carrier timeline

Non-Returnable Items

For safety and compliance reasons, the following are not eligible for return:

• Opened or used products

• Temperature-sensitive or perishable materials

• Any product not in original condition

Refund Processing

If an issue is verified, approved refunds are processed back to the original payment method within standard banking timelines.

Important Notice

All products are supplied strictly for laboratory research purposes only and must remain unopened and unused to qualify for review.